Preventing injury at work is critical to ensuring a happy and productive work environment. Injury Prevention Training is key to providing staff are equipped with the tools and resources in an emergency situation. It gives your employees the knowledge they need to protect themselves, your clients, and your company. Let us see how a training program will help you reduce the possibility of employee injuries, client injuries, and customer disputes.
1. Decrease Work Injuries
The Occupational Safety and Health Administration (OSHA) reports that over 4 million workers suffer a significant on-the-job illness or injury each year. And while some businesses are inherently riskier than others, each project has its dangers. Just imagine the problem carpal tunnel syndrome might give rise to a programmer.
If you are going to spend money and time on anything, spend it on a worker safety training program which may prevent the issue in the first location. OSHA studied injury prevention programs in eight countries and found that they reduce episodes by 9 percent to 60 percent.
Employee safety training is typically unique to both the operations and industry. But you can start planning yours:
- Identifying the security issues for your company.
- Setting training objectives.
- Creating practical learning activities.
The takeaway: Money spent on an excellent employee safety program can help save you money in the long term. If you currently have a security program in place, get feedback from workers or a consultant to learn how you can enhance it.
2. Reduce Customer Injuries
To decrease the risk, train your workers to be alert to hazards at work. Injury prevention is relevant to all staff and it’s important they know what to look out for. For example, you may want to train employees to Search for:
- Wet floors.
- Uneven surfaces.
- Poor lighting.
- Malfunctioning doors.
- Cluttered aisles and pathways.
- Obstructed exits.
- Loose carpeting.
Make sure they also know what to do if they find these dangers. By way of instance, your policy may require employees to record any issues they find, set up warning signals for clients, and alert you to the matter.
The takeaway: Your workers play a role in preventing two of the most frequent and costly insurance claims that your business may face.
3. Prevent Contract Disputes
A recent poll found that over a third of small-business owners experienced an incident that could have resulted in an insurance claim. Customer complaints and contract disputes were the most frequent incident.
Client and vendor relationships can turn nasty when things do not go as anticipated, and buyer-seller contract suits usually cost about $65,000.
Again, proper training and healthcare equipment can reduce this danger. For example, you may want to educate your employees to:
- Using written contracts is a fantastic first step, but train workers to record conversations with a confirmation email. That way you have a paper trail if a customer asks for modifications in a meeting or telephone call.
- Create a system where workers can easily record the complaint and the steps they took to solve it.
Warn clients about potential issues. Show employees how to let customers know about problems like shipment delays or budget overruns.
Even if you have Errors & Omissions Insurance, a policy which may help cover your legal expenses when you are sued over work errors, it is intelligent to stop problems before they become claims.
Remember: your employee training program is too important to deal with like another box to test in your onboarding to-do list. Take the chance to align employees with your hazard reduction objectives.